Is Your Payment System Costing You More Than You Think?

As a online shop owner, you’re familiar with the challenges: tight margins, irregular income, and liquidity issues. But how often do you question whether your payment system might be part of the problem?

1. Hidden Costs in Focus

A payment system’s fee structure may seem straightforward: a percentage of your revenue plus a fixed fee. But there are often additional costs:

• Chargebacks: Particularly costly if they occur frequently.
• Currency conversion fees: Especially relevant for international customers.
• Extras: Features or reports you rely on but are charged for.

Small amounts? Perhaps. But over time, these costs add up and significantly reduce your profit.

2. How Does Your Payment System Affect Liquidity?

Delayed payouts are a common issue. When revenue is tied up for days, it can have serious consequences:

• Bills remain unpaid.
• New inventory or marketing campaigns have to be postponed.
• You lose flexibility in your business operations.

An insufficient cash flow can slow down your business—even though the money has already been earned.

3. Lost Customers Due to Limited Payment Options

In Germany, many people still prefer online banking methods over credit cards or PayPal. If your shop offers only a limited selection of payment options, you risk customers leaving their shopping cart behind before completing the checkout process.

Your payment system should support your business, not hold it back. High fees, delayed payouts, or limited payment options can harm your shop. Taking a closer look at your processes is the first step to identifying issues—and perhaps uncovering unexpected savings.

So ask yourself again: Is your payment system costing you more than you think?