Welcome to Move Payment GmbH (referred to as “Move Payment,” “we,” “us,” or “our”). Our Privacy Policy App is designed to inform you about our practices regarding the collection, use, and sharing of your information when you interact with our services. This applies to your engagement our mobile applications.
Our Commitment
At Move Payment we commit to provide a fast and secure payment solution for transactions between friends, family and businesses. We facilitate these transactions without storing your money or accessing sensitive banking information. Your transactions are processed directly between bank accounts, ensuring your security and privacy are upheld at all times.
We do not operate as a Bank. Our role is to simplify your transactions without handling or accessing your funds directly. Each transaction necessitates your confirmation through your mobile banking application, safeguarding the privacy of your security details.
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Move Payment Apps or otherwise when you contact us.
Data processing relies on your consent, enabling us to initiate transactions, verify identities, and tailor our services to your preferences. We also process data based on legitimate interests to enhance user experience and maintain application security.
Personal Information Provided by You
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Identity Data: first name, last name, date of birth.
- Contact Data: address, email address and telephone numbers.
- Financial Data: IBAN and BIC.
- Transaction Data: includes details about payments to and from you and details of in-App purchases.
- Profile Data: includes your username and password, in-App purchase history.
- Phone Contacts: if you grant us permission to access your contact list (for example, when using “Invite” or “Send Contacts” features), we can access this information to send invitations, track rewards, or make payments to your contacts.
How We Use Your Information
We use your information to:
- Manage and authenticate user accounts.
- Deliver and facilitate the provision of our services.
- Respond to inquiries and offer support.
- Send administrative information and updates about our services.
- Ensure the security of our services and protect against fraud.
- Analyse usage trends and optimize user experience.
Will my data be shared with third parties?
We pledge to uphold the confidentiality of your data, refraining from selling it to third parties and utilizing it solely to enhance your application experience or fulfil explicit service requests.
Disclosure of information to transaction participants only occurs with your explicit consent.
Your Rights and Choices
- Consent and Withdrawal: You have the right to give or withdraw consent for specific data uses. If you choose to withdraw consent, it may affect our ability to provide certain services.
- You retain complete control over your data, with the ability to request deletion and disconnect your bank from the application at any time. We employ your information anonymously to enhance service communications, ensuring no personal identification.
Data Access and Portability: You can request access to the personal data we hold about you and ask for it to be transferred to another entity.
Contact
For inquiries or to exercise your data rights, please contact You can contact us:
Move Payment GmbH
Bohlweg 5-7, 38100 Braunschweig
by sending an email to contact@movepayment.eu
This privacy policy App is effective as of March 13, 2024, and underscores our commitment to safeguarding your privacy and data securit.